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Portfolio Details

Quantamise / Freya - AI-Based Clinic Appointment App

Overview

Freya is an AI-powered clinic appointment application designed to simplify and automate the process of booking appointments for patients and clinics. The app is available on both web and mobile platforms, providing a seamless experience for users to book appointments, manage schedules, and access clinic services on the go.

Our client, a growing healthcare provider, faced challenges in managing appointments manually. They required a digital solution that would not only streamline their booking process but also leverage AI to offer personalized scheduling options and improved user experience.

Technology Stack

freya
  • Front-End: React
  • Back-End:
  • Mobile App: React Native
  • Database: MongoDB

Challenges Faced:

Manual Appointment Management

The clinic’s administrative staff had to manually book, confirm, and track appointments, leading to errors and inefficiencies.

Time-Consuming Scheduling

Patients faced delays in booking appointments and clinic staff spent valuable time coordinating schedules.

Missed Appointments

Due to the lack of automated reminders, patients often forgot about their appointments, leading to no-shows.

Our goal was to create an AI-powered solution that could streamline the process, reduce administrative workload, and enhance patient satisfaction.

Our Role:

Quantamise Code played a pivotal role in conceptualizing, designing, and developing the Freya app from scratch. The process was structured in several stages:

Requirements Gathering

We began by conducting in-depth discussions with the client to understand their needs and the current pain points of their system. This phase helped us create a comprehensive set of functional and technical requirements for the app.

Solution Design

Based on the gathered requirements, we designed an AI-based system that could handle key functionalities:

  • AI-driven scheduling to suggest optimal appointment slots based on patient preferences, doctor availability, and clinic hours.
  • Automated reminders via SMS and email to reduce no-shows.
  • A clean, user-friendly interface for both patients and clinic staff.

Front-End and Back-End Development

We developed the front-end of the app with a responsive design, ensuring compatibility with both web and mobile devices. The back-end was built with robust security features, allowing secure access to patient data and seamless integration with existing clinic management systems.

AI Integration

The AI module was the core of Freya. We implemented machine learning algorithms to predict peak hours and provide patients with optimal appointment times. The system could also analyze patient history and doctor availability to offer personalized scheduling options.

Mobile App Development

The mobile version of Freya was designed to offer all features available on the web app while ensuring a smooth and intuitive experience. Patients could easily book appointments, receive reminders, and manage their schedules on their smartphones.

Testing and Quality Assurance

Before launch, we carried out extensive testing to ensure that the app functioned flawlessly across different devices and scenarios. This involved usability testing, performance optimization, and rigorous debugging to ensure a high-quality product.

Deployment and Support

Once the app was fully tested and approved, we deployed Freya on both web and mobile platforms. Post-launch, we provided ongoing support and updates, ensuring the app stayed up-to-date with the latest technology and user demands.

Results:

The Freya app brought about significant improvements in clinic operations:

Efficiency

The clinic saw a 50% reduction in the time spent managing appointments.

Reduced No-Shows

Automated reminders resulted in a 30% decrease in missed appointments.

Patient Satisfaction

With AI-powered scheduling and user-friendly features, patient satisfaction rates increased notably.

Cost Savings

Automating the appointment process helped reduce administrative costs for the clinic, enabling staff to focus on providing quality care.

Outcome:

Quantamise Code's expertise in AI integration, software development, and digital transformation enabled us to create a powerful, user-friendly solution in Freya. The app has revolutionized the clinic's appointment management process, leading to greater efficiency and improved patient experience.

Interested in transforming your clinic’s digital journey?

Get in touch with Quantamise Code for a free consultation!